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Full List of Pay Monthly Charges

Rates that apply from June 15th 2017. See previous rates here

Standard UK Charges

The following is included in your Pay Monthly bundle. Once you use up your bundle allowance, you will be charged at these rates:



*Excluding texts to Landlines

Special Numbers

From 1st July, charges for calls to non-geographic and premium numbers starting with 084, 087, 09 and 118 (usually to call banks, travel services, government departments, to vote in a competition or to ring directory enquiries) will be divided into two parts:

1. Access Charge - This is charged by your mobile company. With TPO we've set this at a rate of just 35p per minute

2. Service Charge (SC) - This will be set by the company you are calling.

This will be stated anywhere the number is advertised.The following numbers and services are not included in your Pay Monthly bundle. Calling them at any time will incur the following charges:

Special Numbers
 

International Rates*

*Please note that if you wish to activate International and Roaming services on your account you need to call to make a deposit payment of £50. This deposit is refundable 6 months after the International and Roaming services activation date.

See the tables below for full details on TPO rates for calling and texting international numbers from the UK. Also see our Roaming rates.




*Minimum call charge 1 minute followed by per second billing
Zone 1 
Guernsey, Jersey, Isle of Man and Ireland.

Zone 2
Albania, Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Kosovo, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden and Transnistria.

Zone 3 
Australia, China, Hong Kong, Japan, Malaysia, New Zealand, Philippines, Singapore and Thailand.

Zone 4
USA
 
Zone 5
Algeria, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Morocco, Northern Cyprus, Oman, Qatar, Saudi Arabia, Tunisia, Turkey, United Arab Emirates.

Zone 6 
Abkhazia, Afghanistan, Aland Islands, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Ceuta, Chad, Chile, Christmas Island, Cocos Kelling Island, Colombia, Comoros, Congo-Brazzaville, Cook Islands, Costa Rica, Côte d’Ivoire, Cuba, Curaçao, Diego Garcia, Djibouti, Dominica, Dominican Republic, DR Congo, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Polynesia, French Southern and Antarctic Lands, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Jamaica, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Macau, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Melilla, Mexico, Micronesia, Moldova, Mongolia, Montserrat, Mozambique, Myanmar, Nagorno-Karabakh, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pitcairn Islands, Puerto Rico, Reunion, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Torne and Principe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, Somaliland, South Ossetia, South Korea, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United States Minor Outlying Islands, United States Virgin Islands, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis and Futuna Islands, Western Sahara, Yemen, Zambia and Zimbabwe.
 

 

Roaming Rates* (from 15th June 2017)

Rates that apply from June 15th 2017. See previous rates here

*Please note that if you wish to activate International and Roaming services on your account you need to call to make a deposit payment of £50. This deposit is refundable 6 months after International and Roaming services activation date.

From the 15th June, TPO will be changing its roaming charges and policy. From this date, all TPO UK customers can use their minutes, texts and data allowance within the EU states and a few other destinations without any additional costs, see here for more details.
















Click here for a list Countries by Zone.









* For making calls in zones 1 there is a 30 second minumum charge, followed by per second billing.
For zones 2 to 6 there is a 1 minute minimum call charge, and per second billing thereafter.





** Calls received in zones 1 are charged per second from the start.
For calls received in zones 2 to 6 there is a 1 minute minimum call charge, and per second billing thereafter.
Click here for a list of Countries by Zone.






***Roaming data is charged per kilobyte.
For a list of Countries by Zone, see the next sheet below.
Roaming services for MMS are currently not available.

 

Countries By Zone

Zone 1
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Zone 2 
Aland Islands, Canary Islands, Ceuta, French Guiana, Gibraltar, Guadeloupe, Guernsey, Iceland, Jersey, Liechtenstein, Martinique, Mayotte, Melilla, Monaco, Norway, Reunion, San Marino, Saint Martin, Switzerland and Vatican City.

Zone 3 
Australia, China, India, Israel and USA.

Zone 4 
Anguilla, Antigua and Barbuda, Barbados, Brazil, Cayman Islands, Colombia, Côte d’Ivoire, Egypt, Grenada, Indonesia, Jamaica, Madagascar, Malaysia, Mexico, Moldova, Philippines, Saint Lucia, Saint Vincent and the Grenadines, Senegal, Singapore, Tanzania, Thailand, Turkey, Turks and Caicos Islands and Uganda.

Zone 5
Albania, Andorra, Bahrain, Botswana, DR Congo, Greenland, Lebanon, Pakistan, Peru, South Africa, South Korea, Sri Lanka and Zambia.

Zone 6 
Abkhazia, Afghanistan, Algeria, American Samoa, Angola, Antarctica, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bangladesh, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, Christmas Island, Cocos Kelling Island, Comoros, Congo-Brazzaville, Cook Islands, Costa Rica, Cuba, Curaçao, Diego Garcia, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Polynesia, French Southern and Antarctic Lands, Gabon, Gambia, Georgia, Ghana, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Iran, Iraq, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Macau, Macedonia, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Nagorno-Karabakh, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Cyprus, North Korea, Northern Mariana Islands, Oman, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pitcairn Islands, Puerto Rico, Qatar, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Pierre and Miquelon, Samoa, Sao Torne and Principe, Saudi Arabia, Serbia, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, Somaliland, South Ossetia, South Sudan, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Timor-Leste, Togo, Tokelau, Tonga, Transnistria, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Tuvalu, Ukraine, United Arab Emirates, United States Minor Outlying Islands, United States Virgin Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna Islands, Western Sahara, Yemen and Zimbabwe.
 

STANDARD UK CHARGESSPECIAL NUMBERSINTERNATIONAL RATESROAMING RATESCOUNTRIES BY ZONE